Customer Terms
Auto & Cab

Rydub owns technology-based Software-as-a-Service ("SAAS") platform (the "SAAS Platform"), which acts as a discovery platform, enabling lead generation for Captains, who provide or offer to provide passenger transport services, on their own account, to you by means of three-wheelers ("Auto") and four-wheelers ("Cab") (collectively "Vehicles"), in accordance with terms and conditions as may be agreed between you and the Captains. By way of these terms and conditions, you are permitted to access the SAAS Platform to discover the availability of Captains, as per your chosen pick up and drop off location and the ride fare to be mutually agreed between you and the Captains.

Once you have registered your account, you will be able to discover available Captains who offer to provide ride services from your chosen pick up location and drop off location on the Rydub App. • All payments, refunds, and cancellations are transactions between you and the Captain, to the total exclusion of Rydub • You will be able to quote an offer price to the Captains for the route and approximate distance • The Captains will have an option to either reject or accept such offer price • Once you and the Captain have agreed on the ride fare, the Captain shall provide ride services to you and Rydub shall not be involved in the transportation at any stage • Rydub may display an estimated fare range based on market rates for guidance purposes only — Rydub makes no guarantee as to the accuracy of such pricing

• You will be required to pay the ride fare for the ride services directly to the Captain • The Captain may levy any charge including applicable taxes in connection with the ride services • All payments owed by you to the Captain or owed by the Captain to you are part of the contractual arrangement between you and the Captain and are required to be settled between you and the Captain outside the SAAS Platform • In no event will Rydub be responsible or liable for any such collections/payments • The Captain may issue an invoice to you for the ride services. Rydub will not issue any invoice to you in connection with the ride services

You will access the SAAS Platform for lawful purposes and in compliance with applicable laws. You agree to: • Not cause nuisance, annoyance or inconvenience to the Company or any other party • Not misuse the Platform or attempt to defraud either the Company or any other party • Not indulge in any fraudulent activities including intentionally falsifying information or creating duplicate accounts • Not use the Platform for unlawful purposes • Not impair the proper operation of the Platform • Not use the Platform with an incompatible or unauthorized device • Not copy or distribute the Platform's contents without written permission • Not upload, display, or transmit any information that is harmful, offensive, or otherwise unlawful

THE COMPANY MAKES NO REPRESENTATION, WARRANTY, OR GUARANTEE AS TO THE RELIABILITY, TIMELINESS, QUALITY, SUITABILITY, AVAILABILITY, ACCURACY OR COMPLETENESS OF THE SERVICES AND/OR THE PLATFORM. The Captains are independent service providers. The Company is not responsible for the behaviour, actions, or inactions of Captains or quality of the Vehicle or the services. Any contract for the ride services including payment for such services is exclusively between you and the Captain. For the avoidance of doubt, the Company itself does not provide the ride services and is not a service provider. Rydub's role is limited to that of a discovery platform which enables lead generation and discovery of Users for the Captains. The ride services are offered/provided at the discretion of the Captains and you can accept the offer for such services at your discretion. All conditions, representations and warranties, whether express, implied, statutory or otherwise, are hereby excluded and disclaimed to the highest extent. THE PLATFORM IS PROVIDED TO YOU STRICTLY ON AN "AS IS" BASIS.

You will defend, indemnify and hold harmless the Company, its affiliates, and its officers, directors, agents, and employees from any and all claims, losses, liabilities, damages, expenses and costs which result from a breach or alleged breach of these Terms by you. Rydub does not and will not assess nor monitor the suitability, legality, or ability of any Captain and you expressly waive and release Rydub from any and all liability, claims or damages arising from or in any way related to the Captain. Rydub will not be a party to disputes between you and the Captain. IN NO EVENT WILL RYDUB BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OR FOR ANY DAMAGES WHATSOEVER, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, RYDUB'S AGGREGATE LIABILITY WILL NOT EXCEED THE AMOUNT OF INR 1000/-.

• These Terms will be governed by and interpreted in accordance with the laws of the Republic of India • The Parties submit to the exclusive jurisdiction of the courts of Bangalore, India • All disputes will first be settled amicably within 15 days • Unresolved disputes will be resolved by arbitration pursuant to the Arbitration and Conciliation Act, 1996 • The arbitral tribunal will comprise 1 (one) arbitrator mutually appointed by both parties • Arbitration proceedings will be conducted in English with seat in Bangalore, India • The award of the arbitral tribunal will be final and binding