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Captain — Auto & Cab

Captain Terms
Auto & Cab

These terms govern captains providing ride services via auto-rickshaws and cabs through the Rydub SAAS discovery platform. Read carefully before onboarding.

Last Updated

May 2026

Governing Law

Republic of India

Jurisdiction

Bangalore, India

By using this Platform or availing the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms without any limitation. Governed by the laws of the Republic of India.

Platform Overview

Rydub provides technology-based Software-as-a-Service ("SAAS") and acts as a discovery platform for enabling lead generation for Captains, who shall offer ride services directly to Customers through three-wheelers ("Auto") and four-wheelers ("Cab") (collectively "Vehicles"). Once you have registered your Account, you will be discoverable on the Platform to your Customers and will be able to offer and provide ride services based on the pick-up location and drop off location chosen by your Customers and the ride fare mutually agreed between you and your Customers. The Platform will reflect an indicative price for the distance between chosen pick up and drop off locations. The ride fare will be decided by you and the customer mutually. Rydub is not involved or responsible for fixing the ride fare.

III. Payment Terms

• The Company has the discretion to charge subscription fees from the Captain for the SAAS Platform, subject to applicable taxes • Captains will collect the ride fare directly from their Customers for ride services rendered • Rydub may display an estimated ride fare range for guidance — but makes no guarantee as to the accuracy of the displayed amount • The Captain will issue appropriate invoices to Customers as required under applicable law including GST laws • Rydub will not issue any invoice to Captain's Customers in connection with ride services • All payments between you and your Customers are to be settled directly between you — Rydub has no role to play in the same • You are responsible for the collection and remission of all taxes associated with the ride services provided by you

IV. Your Conduct

In relation to the Platform, the Captain agrees to: • Not authorize others to use your Account on the Platform • Not assign or otherwise transfer your Account to any other person or legal entity • Not use the Platform for unlawful purposes • Not carry out any activity prohibited by any law (including taking calls, consuming alcohol or drugs or other illegal substances when providing ride services) • Not impair the proper operation of the Platform or use any device, software, or program intended to damage, interfere with, or affect functionality • Not copy or distribute content on the Platform without written permission • Not use the Platform with an incompatible or unauthorized device In consideration of safety aspects, the Captain will not be permitted to operate on the Platform for more than the number of hours mandated under applicable laws on a calendar day, and must take a mandatory break before subsequent login.

V. Representations, Warranties & Covenants

The Captains hereby represent, warrant, and covenant the following: • They have all rights, licenses, and permits required under applicable laws to perform the ride services • They are in compliance with the Motor Vehicles Act, 1988, and any other applicable laws • At the time of onboarding, they have not been convicted within the past 3 years of driving under the influence of alcohol, fraud, sexual offences, or any crime involving property damage, theft, acts of violence, or acts of terror • They hold and will maintain updated/renewed licenses, insurance, and permits for the Vehicle • They will follow all traffic regulations and applicable laws • They will not carry any weapons, firearms, ammunition, explosive devices, or dangerous substances during the performance of ride services

VI. Relationship Between the Parties

The Captain will be accessing the SAAS Platform to discover the leads of Captain's Customers. No other relationship exists between the Captain and the Company. The Company and the Captain are independent legal entities, and nothing in these T&Cs will be construed to create a partnership, joint venture, an association of persons, agency (disclosed or undisclosed), franchise, sales representative, or employment relationship between the Company and the Captain. Neither party will have any right to conclude any contract for and/or on behalf of the other party in any manner.

XII. Termination

The Company is entitled to terminate these T&Cs at all times and with immediate effect, at its sole discretion, for any one or more of the following reasons: • Any violation or breach of any term of these T&Cs or non-compliance with requirements under applicable laws • If the Captain, in the opinion of the Company, misuses the Platform • Where, in the Company's opinion, continuance of the Captain's services is detrimental to the business interest of Rydub The Company may terminate these T&Cs immediately on the above grounds and is not obliged to give notice in advance. Upon termination, the Captain will stop accessing the Platform and cease holding out as a ride service provider using Rydub's SAAS Platform in any manner.

XI. Limitation of Liability

The Company is not responsible for the behaviour, actions, or inactions of the Captain or the quality of the Vehicle. Any contract for the provision of ride services is exclusively between the Captain's Customers and the Captain — the Company is not a party to the same. IN NO EVENT WILL RYDUB BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OR FOR ANY DAMAGES WHATSOEVER, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, RYDUB'S AGGREGATE LIABILITY ARISING OUT OF OR IN CONNECTION WITH THESE T&Cs OR THE SERVICES RENDERED HEREUNDER WILL NOT EXCEED THE AMOUNT OF INR 1000/-.

XIII. Governing Law & Dispute Resolution

• These T&Cs will be governed by and interpreted in accordance with the laws of the Republic of India • The Parties submit to the exclusive jurisdiction of the courts of Bangalore, India • All disputes will first be settled amicably within 15 days • Unresolved disputes will be resolved by arbitration pursuant to the Arbitration and Conciliation Act, 1996 • The arbitral tribunal will comprise 1 (one) arbitrator mutually appointed by both parties • Arbitration proceedings will be conducted in English with seat in Bangalore, India • The award of the arbitral tribunal will be final and binding

Grievance Redressal

Customer Care & Grievance Officer

For any opinions, issues, or suggestions regarding the Platform and/or Services, please reach out to us.

support@rydub.com
Danira Ventures Pvt. Ltd.

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